Working at Genesis Marketing Inc brings new light to careers.
Growth At Genesis
How do we recruit and hire our team of professionals at Genesis Marketing Inc?
Defining Requirements
We are so grateful for everyone that applies to join our team! First, we view our pool of candidates. Once we find our potential matches, we open a line of contact with the candidates for a quick initial interview.
Establishing Communication
After we've had an initial conversation, we cover the job requirements, and open communication with our team so the candidates can get perspective from inside the company.
HR Application Decision
Lastly, we have a conversation internally about the potential to have new candidates join the team and how we can see them fitting into our vision and mission. Once ready, we reply back with our final decision!
Account Manager
Job Duties/Requirements
Operate as the point of contact for assigned customers.
Help customers with orders and product knowledge through email, phone, online screen sharing, etc.
Generate sales among customers, including upselling and cross-selling.
Identify opportunities to grow business with existing clients.
Onboard and integrate new accounts.
Develop and maintain long-term relationships with accounts.
Make sure client accounts receive requested products and services in a timely fashion.
Communicate customer needs and demands to the business development team.
Under general direction, provide information and respond to inquiries from customers and other employees regarding service requests, rates, basic high-bill inquiries, credit processes, energy conservation, customer programs, billing information, and company policy.
Relieve other customer service personnel and/or be responsible for a specialized area of customer service.
Perform cashiering tasks as required, process mail returns, account changes or corrections, and respond to miscellaneous customer inquiries. Update customer information. Compile reports and perform other office and clerical tasks as required. Process customer correspondence.
Initiate service orders or follow-up requests and make credit arrangements.
With a friendly and family-like atmosphere, Genesis Marketing Inc is a company where you can begin entry-level and have unlimited room for growth. Apply today to join our team of experts who are passionate about what we do.